Municipal Government, Small Business and Customer Relationships
David Weatherholt talks with Dan Sullivan, Mayor of Anchorage, about the relationship between government and small business. Throughout the decades, government regulation has been pilloried, but without some key legislation, our business environment would be unstable, recessions would be less predictable and small businesses would find it difficult to thrive.
Dan Sullivan shares his business background and the similarities between running a business and a municipal government.
Later in the show, Amanda Cullen, of Zoo in a Jungle Marketing, explains relationship marketing and how small businesses can develop strategies to build relationships with their customers. Strong customer relationships lead to stronger loyalty, more numerous customer referrals and higher profits.
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Alaska Municipal Government, Small Business and Customer Relationships
